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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good hair , little shedding but very recommend I am not a computer !!! I am a person Lol
The hair is very pretty and soft, fast delivery.
Love this hair. Will continue to purchase from them. No shedding and the ombré looks so natural!
I loved the hair. It was nice and soft. I would recommend others to buy this product from this vendor. Thanks for getting it to me in a timely manner. Will be ordering again
love the hair no shedding feels good.
great hair very quick shipping thank you! I will share a pic later once I have it on.
Beautiful and very soft
Hair Is Very Soft. It’s A Great Price For The Length, Wave, And Color. Sheds A Little But Not Terribly. Easily Straightens. Colors Are Even. Hair Had Soft Shine. I Absolutely Love It. Highly Recommend!
Love this hair, it’s sooo soft. Haven’t installed it yet, but I can’t wait to do so!
Hair came exactly like I thought it would. Shipping took a while because of everything going on but I was updated every step of the way. Cant wait to install! The color wasnt too much at all.
Love the hair and love can’t wait to get it installed
hair arrived fast and it was the correct order. I'm very happy with my order.
Shipping was very fast and the store is very good at communicating ! Packaging is wonderful and the hair came out as expected !! :)
Got my hair yesterday and it’s nice and soft and the color is beautiful... washed it today and it dint shed much or tangle. Can’t wait to get it install.
Pretty hair, bundles are thick. I haven’t installed the hair yet but it’s appearance is great.
The hair is great will be ordering again . Also great communication
i love this hair ❤❤❤ it came before it was supposed to and store was very sweet and kept me updated. i will be ordering from here from now on
I'm just loving it received it just now I just peeked through it,although m in the park when I get home would give feedback
Hair amazing, i had body wave but i ended up straightening it and i love the hair. Had it for about a week now. Hair came quick and store communicated with me the whole time, very nice. Additional review coming in a week or 2.
Hair looks great I will post pictures when installed
Love the product ! awsome communications
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!